Privacy Policy
Last Updated: December 3, 2025
First Senior Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://firstseniorcenter.com/ and use our services.
1. Information We Collect
Personal Information:
- Name, address, phone number, and email address
- Date of birth and age verification
- Emergency contact information
- Health information and medical history (protected under HIPAA)
- Insurance information
- Payment and billing information
- Social Security Number (when required for services)
Automatically Collected Information:
- IP address and browser type
- Device information
- Cookies and tracking technologies
- Website usage data and analytics
2. How We Use Your Information
We use your information to:
- Provide senior care services and programs
- Process registrations and payments
- Communicate about services, events, and updates
- Comply with legal and regulatory requirements
- Improve our services and website functionality
- Send newsletters and promotional materials (with consent)
- Maintain health and safety records
- Coordinate with healthcare providers and emergency services
3. Information Sharing and Disclosure
We may share your information with:
- Healthcare providers and medical professionals (with authorization)
- Insurance companies for billing purposes
- Legal authorities when required by law
- Service providers and contractors (under confidentiality agreements)
- Family members or emergency contacts (with your consent)
We do NOT sell your personal information to third parties.
4. HIPAA Compliance
First Senior Center complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and secure. You have the right to:
- Access your health records
- Request corrections to your health information
- Receive a notice of privacy practices
- Request restrictions on certain uses and disclosures
- File a complaint if you believe your privacy rights have been violated
5. Your Privacy Rights
General Rights:
- Right to access your personal information
- Right to request correction or deletion
- Right to opt-out of marketing communications
- Right to withdraw consent
California Residents (CCPA/CPRA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale/sharing of personal information
- Right to non-discrimination for exercising privacy rights
To exercise your rights, contact us at: ADH@FirstSeniorCenter.com
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Regular security audits
- Staff training on data protection
- Access controls and authentication
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. We use:
- Essential cookies (required for website functionality)
- Analytics cookies (to understand website usage)
- Marketing cookies (with your consent)
8. Children’s Privacy
Our services are designed for seniors and adults. We do not knowingly collect information from individuals under 18 years of age.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Terms and Conditions
1. Acceptance of Terms
By accessing and using First Senior Center’s website and services, you agree to be bound by these Terms and Conditions.
2. Services
First Senior Center provides senior care services, programs, and activities. Services are subject to availability and eligibility requirements.
3. Registration and Eligibility
- Participants must meet age and eligibility requirements
- Accurate information must be provided during registration
- We reserve the right to verify eligibility and refuse service
4. Payment Terms
- Fees are due as specified in service agreements
- We accept various payment methods
- Refund policies apply as stated in individual program agreements
- Late payments may result in service suspension
5. Health and Safety
- Participants must disclose relevant health conditions
- We maintain emergency protocols and procedures
- Participants agree to follow facility rules and guidelines
- We are not liable for pre-existing health conditions
6. Liability and Disclaimers
- Services are provided “as is”
- We maintain appropriate insurance coverage
- Liability is limited to the extent permitted by law
- Participants assume certain risks inherent in activities
7. Intellectual Property
All content on this website is owned by First Senior Center and protected by copyright laws.
8. Governing Law
These terms are governed by the laws of the United States and the state where our facility is located.
Accessibility Statement
First Senior Center is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards in compliance with the Americans with Disabilities Act (ADA).
Accessibility Features:
- Screen reader compatibility
- Keyboard navigation
- Text resizing options
- High contrast mode
- Alternative text for images
Feedback: If you encounter accessibility barriers, please contact us at ADH@FirstSeniorCenter.com
Cookie Policy
What Are Cookies? Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
- Strictly Necessary Cookies – Essential for website operation
- Performance Cookies – Help us understand how visitors use our site
- Functionality Cookies – Remember your preferences
- Marketing Cookies – Track your online activity for advertising purposes
Managing Cookies: You can control and delete cookies through your browser settings. Note that disabling cookies may affect website functionality.
Notice of Privacy Practices (HIPAA)
This notice describes how medical information about you may be used and disclosed and how you can access this information.
Our Responsibilities:
- Maintain privacy of your health information
- Provide notice of our legal duties and privacy practices
- Follow the terms of the current notice
- Notify you of any breaches of unsecured health information
Your Rights:
- Inspect and copy your health records
- Request amendments to your health information
- Receive an accounting of disclosures
- Request confidential communications
- File a complaint without retaliation